Contact Us
Important Numbers
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Call Our Member Service Center
301-944-1800
800-95-MAFCU (800-956-2328)
Call Center Hours
Monday - Friday: 8:00 am - 5:00 pm
Saturday: 9:00 am - 1:00 pm
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24/7 Cardholder Service
301-944-1800
For balance inquiries, payment information, transaction history, statement requests or to dispute a charge
800-956-2328
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Lost or Stolen Visa® Debit Cards
844-368-1833 for 24-hour assistance
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Lost or Stolen Visa® Credit Cards
855-851-5344 for 24-hour assistance
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Visa® Debit Disputes or Fraud
844-368-1835
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Visa® Credit Disputes or Fraud
855-851-5344
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Travel Notice
To set a travel notice, call us at least 1 business day in advance of your trip and provide: last 4 digits of card number(s), the dates of your trip and your destination.
301-944-1800
800-956-2328
Phone Tree
Call 301-944-1800 or 800-95-MAFCU (800-956-2328)
Press | Description |
1 | Automated Member Access Telephone Teller |
2 | To report a lost or stolen card, to dispute a card transaction, to activate your card or to set/change your pin |
3 | To speak with a mortgage or home equity representative |
4 | To speak to a service representative about your account or loan, for online or mobile services or to schedule a branch appointment |
5 | For questions on Death Claims, Subpoenas, Garnishments, Levies or to speak with an Asset Protection Specialist |
6 | To become a Mid-Atlantic Federal Credit Union member |
Text Us
You can reach us through SMS by texting 301-944-1800.
Email Us
Email Mafcu
NOTE: Please do not send sensitive or private information via regular email.
Emails to MAFCU's Supervisory Committee
NOTE: Please do not send sensitive or private information via email.
Mail-in Deposits
MAFCUP.O. Box 2270
Germantown, MD 20875
MAFCU's Supervisory Committee
Supervisory Committee at MAFCUP.O. Box 2270
Germantown, MD 20875