Member Service Center
Call Center Hours
Monday - Friday: 8:00 am - 5:00 pm
24/7 Cardholder Service
For balance inquiries, payment information, transaction history, statement requests or to dispute a charge:
To set a travel notice, call us at least 1 business day in advance of your trip and provide: last 4 digits of card number(s), the dates of your trip and your destination.
Debit Card Support
844-368-1833 for 24-hour assistance
Visa® Debit Disputes or Fraud
Credit Card Support
855-851-5344 for 24-hour assistance
Visa® Credit Disputes or Fraud
|1||Automated Member Access Telephone Teller|
|2||To report a lost or stolen card, to dispute a card transaction, to activate your card or to set/change your pin|
|3||To speak with a mortgage or home equity representative|
|4||To speak to a service representative about your account or loan, for online or mobile services or to schedule a branch appointment|
|5||For questions on Death Claims, Subpoenas, Garnishments, Levies or to speak with an Asset Protection Specialist|
|6||To become a Mid-Atlantic Federal Credit Union member|
Receiving Wire Instructions
To receive a domestic or international wire into your MAFCU account you will need to provide the following information:
- Our Routing Number = 255077477
- Your MAFCU Account Number = If savings account provide your member number, if checking account provide your SDC number (account number at the bottom of your check)
- Our Address = 12820 Wisteria Drive, Germantown, MD 20874
- Complete Name of our Credit Union = Mid-Atlantic Federal Credit Union
You can reach us through SMS by texting 301-944-1800.
NOTE: Please do not send sensitive or private information via regular email.
Emails to MAFCU’s Supervisory Committee
NOTE: Please do not send sensitive or private information via email.
MAFCU’s Supervisory Committee
Supervisory Committee at MAFCU
Please feel free to let us know if you have any questions or how we can serve you better.