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Changes to Home Banking

August 13, 2013

We are pleased to announce a security upgrade is coming to our Mid-Atlantic Federal Credit Union Home Banking experience on the evening of August 13th. This upgrade is being done to provide our Home Banking users stronger passwords and safer security measures to make online banking even more secure.  Due to these changes, users will need to:

  • Update their password so that is at least 8 characters long and includes at least one number, letter, and/or special character
  • Register a phone number or e-mail address to receive a one-time passcode to successfully login to their account.
  • (For Internet Explorer users only) - Minimally update their Internet Explorer browser to Version 8.0 (7.0 will no longer be supported)

What can I do now to prepare?

1. Update your Home Banking password to meet the following criteria:

  • Must be between eight and 32 characters in length
  • Must contain characters from at least two of the following three categories:
  • Letters
  • Numbers
  • Any special characters
  • Cannot contain any whitespace (spaces are not allowed: including before, in the middle of, or after the password)
  • Cannot be a substring of the username

How can you update this before August 13th:  Users can login to their account in Home Banking and click on the User Options tab located at the top of the page near the Sign Off button.  Once they click on User Options, they can click on the Change Password tab to update their password to the above requirements.

2. Update your E-Mail address in Home Banking

How can you update this before August 13th: Users can login to their account in Home Banking and click on the User Options tab located at the top of the page near the Sign Off button.  Once they click on User Options, they can click on the E-Mail address tab to update their e-mail.

3. If you are an Internet Explorer user, ensure your Internet Explorer browser version is at least version 8.0 before August 13th.

How can you update this before August 13th: Users can go to Microsoft's website to update their web browser to version 8.0 or higher.  If you are an Internet Explorer user and are unsure what version you are currently on, open up any web page in Internet Explorer, go to the Help tab located in the Tool Bar on top and go to the "About Internet Explorer" tab to find out what version you are using.

4. (Optional) Update/ensure your User ID meet the following criteria:

  • Must be between six and 20 characters in length
  • It can contain letters, numbers and the following characters: @$*_-=.!~
  • Cannot be all numbers (but can be all letters or all allowed characters)
  • Cannot contain any whitespace (spaces are not allowed: including before, in the middle of, or after the User ID)

How you can update this before August 13th:  Users can login to their account in Home Banking and click on the User Options tab located at the top of the page near the Sign Off button.  Once they click on User Options, they can click on Change User ID to update their login ID.

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