We love when our member-owners share their thoughts and opinions with us and we thought it would be nice to pass them along to you.
We love to hear how we are helping improve our members' lives and strengthening their financial condition through their relationship with us.
Below is what a few of our members think of MAFCU. Feel free to scroll to the bottom of the page to tell us about your experiences with MAFCU.
Employee Spotlight - Above and Beyond
The Gaithersburg branch had a member find a wallet in the parking lot and turned it into Angelica. Angelica was very diligent in searching for the owner of the wallet. Unfortunately, the wallet did not belong to a Mid-Atlantic member, but it contained all of the person's information – driver's license, social security card, passport, work ID, cash, and credit/debit card.
Angelica could not locate this person, so she took it upon herself to search for the individual through social networking sites.
Viola, she found her! Angelica messaged the individual that her wallet had been turned in at the Gaithersburg branch and gave her the address so she could pick it up. The individual was so grateful that when she came in she greeted Angelica with a huge hug and a card thanking her for her help.
Thank you Angelica for going "Above and Beyond" showing exceptional service, whether they are a member or non-member.
Andrea and Chris
"I am writing to thank you for assisting me last week with notarizing my will and certifying my US Savings Bond request. I am a long time Mid-Atlantic CU member and I appreciate the fast, complete, and courteous service I always receive from people like Andrea and yourself at the branch. You and your staff help make banking easier." Andrea and Chris
"I would like to commend Jill at Mid-Atantic's White Oak branch on New Hampshire Avenue in Silver Spring. We went into the branch to have our signatures notarized on some documents for an important property transaction. Jill was friendly, very conscientious and careful, and took the time to make sure there were no mistakes. My wife and I really appreciated her superb service. Thanks to Jill and to Mid-Atlantic!"